If you have a question, query or complaint about anything to do with your account (e.g. power cuts) please do not post it on the SSEN community. Instead please contact here
If you have a specific query about the SSEN community and cannot find the answer within the help page, please contact the SSE community management via email on email@example.com. The SSEN community manager will be able to deal with any technical issues you are experiencing as a member of the community e.g. difficulties logging in.